Ben Goldsmith

Ben Goldsmith, founder

About

I built these systems because I needed them

I run Goldsmith Property, my own letting agency in Bristol. Letting is full of small jobs that can't be dropped: an enquiry that needs a reply today, a viewing to confirm, a certificate that has to reach the tenant on time. Each one is simple. Together, they never stop.

So I started building systems to do them. One at a time, the agency's routine work moved over: applications assessed, viewings booked, calls logged, certificates checked and filed. Then I added a watchdog to check that every one of them actually ran.

Goldsmith Works is the company I set up to build the same kind of system for other small businesses. I start with businesses I understand from the customer's side, such as the gas engineers my agency sends work to every week.

How I work

Four promises

1

You approve every message

Nothing goes to your customers until you've read and approved the wording. Anything the system hasn't seen before comes to you, not a guess.

2

Your data stays yours

Your customer list belongs to you. If you ever stop, you get it back in full.

3

A fixed price

You know the price before any work starts. No hidden extras, and no long contract on monthly services.

4

Plain English

No jargon. If a system won't help your business, I'll tell you on the first call.

Talk to Ben

Ring 07967 663 425, email ben@goldsmithworks.co.uk, or book a 30-minute call.